SHIPPING & PAYMENT INFORMATION
1. HOW DOES THE DELIVERY PROCESS WORK?
* Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
* After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
* Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
2. HOW ARE THE ITEMS PACKAGED?
We package our products in recycled paper cardboard box cartons, with recycled material paper fillers inside. We ensure good quality of our packaging so that the items bought, reach you in the condition they are expected to.
3. WHAT IS THE RANGE OF LOCATIONS TO WHICH REETA JUNEJA® SHIPS THEIR PRODUCTS ?
We ship Worldwide except to countries under US, UN and EU sanctions including Syria, Iran etc.
4. MY ORDER HAS BEEN SHIPPED. NOW CAN I TRACK IT?
* Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
* You can track the status of your package 24 hours after your order is dispatched from our warehouse.
5. WHAT IS THE ESTIMATED DELIVERY TIME?
Deliveries within the UK is 1-3 working days. International deliveries depending on where you are located, is between 8-14 working days.
6. MY ORDER WILL BE SHIPPED IN MULTIPLE SHIPMENTS? WHAT DOES THIS MEAN?
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.
7. ARE THERE ANY SHIPPING CHARGES ON MY ORDER?
* We have standard shipping charges for most addresses.
* A flat charge on all orders below US$100 applies, while there is free shipping for all orders of US$100 and above.
8. WHAT PAYMENT METHODS ARE AVAILABLE?
We offer PayPal as a choice provider through which you can pay with all credit cards. If you prefer something more straightforward we work with international payments giant Stripe® to accept payments via all major credit cards and Apple Pay worldwide!