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Spa Consulting
the services
• how we can benefit you
• our service philosophy
• recent projects
• fee structure

Spa Consulting


For new clients these services comprise essential follow up support in ensuring the success of the venture. For existing spas underperforming we have a vast array of services to address your unique needs based on weaknesses identified. Other services aim to check performance or provide technical, marketing or other support.

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Spa Development

From the conceptualisation stage up until pre-operations, we endeavour to create unique spa concepts and oversee their realisation.

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Spa Turnkey Projects

We undertake to manage complete project outsourcing right from conceptualisation to seeing it through construction and development until it commences operation either under our management or handed over to the hotel or respective entity or individual..

developments in the wellness, healthcare and hospitality industry re-position their brand where necessary undertake to completely re-invent the brand and image of the hotel, resort, destination or residential property.

FMCG Consulting Services

We undertake R&D for new product development, existing product re-formulation for new markets, Market & Competition Analysis, Product Audits etc.

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a comprehensive make over from re-conceptualisation, re-branding to undergoing renovation and being re-launched.

Hospitality Industry Training

We assisting leading Hotels, Resorts, Palaces and other properties; Spas; Healthcare Facilities; Beauty and Slimming Clinics re-train their staff in the areas of Personal Grooming, Customer Service and Etiquette.

Luxury Property Branding

We assist theme based
Spa Management

New, upcoming or existing spas may prefer to improve returns and services by opting to have their spa professionally managed and benefit from our extensive expertise, systems and brand.

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Spa Re-Development
Re-Invention


Spa ventures that are seriously underperforming or apparent failures in terms of financial performance may require

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Fee Structure

This varies to a great extent on the project concerned, simply because every project is unique as such the extent of our involvement, the location and various other factors that impacts our scope of work based on which we determine the time necessary and the appropriate fee. For one off Audits, Training or other expertise we change


a fixed fee payable in advance. For continued support a monthly retainer or visitation based fee is the norm. For very specific technical, operational or other expertise we afford hourly, daily and weekly rates based on your needs and budget.
How to proceed?

Kindly establish formal contact with us by corresponding either via email or courier clearly stating your contact details, company or personal background and outlining in detail your immediate requirements and future requirements (if any). Also state whether you seek a onetime consulting or continued professional support.
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Our Philosophy

Whilst we excel in developing spas that deliver a highly personalised experience and cater to the specific needs of a discerning clientele, we place equal importance on delivering attractive returns to the spa owner or investor. At all stages, from conceptualisation to operation of the spa, we operate keeping a close eye on profitability.


Reeta Juneja strongly believes in the need for a green revolution in corporate culture and strives to develop and implement policies, procedures and SOPs that are not only financially sound, but also being eco-friendly with a focus on minimising if not eliminating the use of paper,


excessive energy and material that strain the limited resources mother nature has endowed us with. Here, we endorse the idea that a sustainable business is one that is holistic—and that the spa industry is valued upon harmonious and balanced living.

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Spa Branding

The spa's market positioning, image, appeal is essential if we are to successfully attract cliental and enjoy a level of exclusivity in this increasingly competitive market.

This will be reflected by specially designed unique Spa Menu, specifically designed uniforms, professionally designed brochures, advertisements, spa stationary and other promotional material, press releases. Costs incurred in their production will be charged on actual directly to the client.

Spa Audits

Provide comprehensive advice on weaknesses that need readdressing, setting in place necessary checks and balances to ensure operations are carried out cost effectively while ensuring standards are not compromised. Creating detailed restructuring plans or plans of action to turnaround the business.

Equipment & Fittings Procurement

We can assist in procurement of equipment and furniture and fittings and recommend the brand, model or make and provide other details in lieu of such needs. There are many equipment producers choosing the hottest selling product, or the one with the most accreditations can turnout to be a major mistake.

Remember, that seeking professional advice even on such matters that seem inconsequential can make the difference between your business's success and failure. We can best advice you on what suits your distinct needs.

Product Selection

While we have an extensive range of high quality oils, scrubs and spa products we do not produce salon products, slimming products or anything that involves medical aesthetics. Should you wish to incorporate such services we shall assist by advising on which to stock.

Provide Technical Training

Refined massage therapies, facials, face treatments, body and hair treatments, and therapies is taught to the staff to facilitate the launch of new service lines, introduction of new technology or other changes specifically for international travellers as the majority of the Spa clientele is expected to comprise of hotel guests focusing on de-stressing, jet lag, relaxation.

Provide Spa Standard Operating Procedures & Management Systems

We functionalise spa management systems and standard operating procedures through training and hands on operation under review. This is critical in ensuring a highly personalised experience that is vital to the success of any Spa establishment.

Head Hunting & Staff Recruitment

We will head hunt the industry's finest as per the Spa's staffing requirement and train them in necessary areas accordingly.

Advice & Implement Promotions

We will advice on more effective ways of generating in-house walk-ins, changing, improving and conceptualising new promotions.
Continued Professional Development

External training where necessary will be charged separately at cost (no margins retained for us). There will be regular training of newly developed therapies and services that are necessary to maintain competitive edge and offer a true spa experience to your hotel's clientele.

Train Marketing & Sales Staff

It's critical for those promoting Spa Services, Therapies & Memberships to have a strong understanding and at least basic theoretical grounding of the contents of the Spa Menu in order to effectively promote and sell services as well as retail products. For example discussing a client's need to "re-mineralise their skin" and suggesting what services and products would prove effective based on the client's skin and other factors.

Spa Menu Recreation

We are perpetually developing new therapies, treatments, services and products to maintain our competitive edge in the market. New additions to the Spa Menu are made usually twice a year and is extensively publicised.

Public Relations and National & International Marketing

We work perpetually throughout the year to secure strong brand visualisation by way of reviews, interviews, article contributions and more through our extensive network of spa journalists and enthusiasts, who work, consult, contribute to leading trade publications of great repute internationally affording you immediate visibility on an international level.
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Spa Feasibility Studies

Before you even consider opening a spa or other beauty establishment one should invest in ensuring that the business has a reasonably good chance at success. Asking friends and neighbours and taking decisions based on those alone is very unwise. You need a professional to undertake research on the demand, market and other factors, advice on client capacity requirements and other related matter to ensure feasibility.
Spa Conceptualisation

We regard this as the most important aspect; everything is created in sync with the Spa's concept. We carefully study the market to find a niche concept that is unique and appealing. Spa concepts are often a speciality on an infusion of Chinese, Balinese, Thai or Western treatments.\\
Spa Interior Designing & Set Up

We will either work closely with your architect on the interior designing of the spa, specific requirements in terms of plumbing and electricity, appearance, ambience and necessary structural aesthetics or undertake these activities ourselves on your behalf with our team of specialists. As each of our Spa developments are a hallmark of excellence every individual property will have an exclusive appearance and unique appeal.
Spa Development

We will plan in detail each stage of the development of the facility, coordinating and working in conjunction with various contractors, suppliers and external parties carefully selected to provide the finest and most reliable service within the given budgets.
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We offer professional Spa Management services and are presently the only company in India to do so. When you can choose to have us create, develop and manage your very own brand of spas we will comprehensively manage the all aspects of the Spa outlet from operations, sales, customer service, marketing, training, administration this will allow the Hotel, Club or Resort Managers to concentrate on the hotel business rather than get tied down with non-core businesses such as the spa.

We will work in cooperation in areas of mutual concern as with general non-technical operations like maintenance if necessary as well as those of mutual interest as with marketing and PR.
Day to Day Management

If the thought of managing disgruntled employees, the business cashflow, your spa accountant, taxes, always late suppliers sounds nightmarish; and for many it is, it's best to have everything managed for you.

Public Relations & Media Management

You will benefit by leveraging on our strong ties with all Spa, Wellness and Travel industry publications and media both print and online. We also work closely with TV program producers and editors for wellness and spa based episodes for maximum exposure.
Marketing & Promotions

From traditional and digital media buying, social media campaigns to email blasts and other mediums, this is an expensive affair. With our partner agencies you can enjoy significant discounts on all activities. Cost savings enjoyed in part because of our long standing reputation in the market, long term relationships in the industry and because we channel considerable business towards those we work with combining the orders of all spas and companies we consult and procure for so that everyone gets a better deal.
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Retail & Distribution

We are currently helping select reputed International haircare, skincare and cosmetic brands develop new lines of products, making changes to their product compositions of existing lines for new markets where climatic, lifestyle, human genetics all impact the effectiveness of such products.
Product Technical & Chemical Analysis

We advice on market potential in the pan-Asia region, barriers, incentives and other considerations involving entry in to specific markets in the region, help select the most suitable mode of entry, introduce reliable distributors and partners